Shipping Policy
Last updated: 1 June 2024
At Viral Bargain we ship deals worldwide, fast and hassle-free. All prices and shipping charges are shown in Australian Dollars (AUD) at checkout, and we serve shoppers across the globe with clear, upfront rates — no surprises, no hidden fees. Here's everything you need to know about how your order gets to your door.
Processing Time
Most orders are picked, packed, and dispatched within 1–2 business days. Orders placed on weekends or public holidays are processed the next business day. During major sale events (think flash bargains and viral drops) processing can take an extra day or two — but we'll always get your deal moving as quickly as we can. You'll receive a confirmation email the moment your order ships.
Shipping Methods & Rates
We offer flat-rate standard and express shipping so you always know what you're paying before you check out. Standard shipping is our most popular (and cheapest) option and typically arrives in 5–10 business days depending on your location. Need it faster? Express shipping cuts that down to 2–5 business days for a small extra charge. Exact rates are calculated at checkout based on your delivery address and cart size, and displayed in AUD.
Free Worldwide Shipping
Here's the best part of the bargain: spend AUD $50 or more and standard shipping is on us — anywhere in the world. No codes, no fine print, just free delivery straight to your door. During promo periods we regularly drop that threshold even lower (or make shipping free store-wide), so keep an eye on the banner at the top of the site to snag your deal with zero shipping costs. It's how we keep prices low and value high.
International Shipping & Customs
We ship to shoppers in dozens of countries and price everything in AUD for transparency. Please note that international orders may be subject to import duties, taxes, or customs fees charged by your local authorities on arrival. These charges are set by your country's customs office, are outside our control, and are the responsibility of the recipient. We recommend checking your local import rules before ordering so there are no surprises on your bargain.
Order Tracking
As soon as your order ships, we'll email you a tracking number and a link to follow your parcel every step of the way. Tracking can take up to 24–48 hours to show its first scan after dispatch, so hang tight if it looks quiet at first. Can't find your tracking email? Check your spam folder, or reach out to our support team and we'll resend it right away.
Delays & Exceptions
We work hard to hit our delivery windows, but occasionally things outside our control can slow a parcel down — peak season volume, viral sale rushes, carrier backlogs, severe weather, or remote delivery zones. Delivery estimates are guidelines, not guarantees. If your order is running noticeably behind schedule, get in touch and we'll chase it down with the carrier and keep you updated.
Lost or Damaged Packages
Your bargain should arrive in perfect shape. If your package shows up damaged or arrives with items missing, contact us within 7 days of delivery with your order number and a few clear photos, and we'll sort out a replacement or refund. If a parcel is confirmed lost in transit, we'll work directly with the carrier to locate it or send a replacement — no runaround. We've got your back.
Contact Us
Got a question about your shipment or need a hand with an order? Our support team is here to help. Email us at support@viralbargain.com and we'll get back to you within 1 business day. Please include your order number so we can track down your deal faster.