Terms of Service
Last updated: January 1, 2026
1. Introduction & Acceptance of Terms
Welcome to Viral Bargain. These Terms of Service ("Terms") govern your access to and use of our website, mobile experiences, and services (collectively, the "Site"), operated by Viral Bargain. By browsing, creating an account, or placing an order with us, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Site. We may update these Terms from time to time, and your continued use of the Site constitutes acceptance of the current version.
2. Use of Website
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use and enjoyment of, any third party. You must not attempt to gain unauthorised access to any part of the Site, interfere with its operation, or use automated systems such as bots or scrapers to extract data without our written consent. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. We reserve the right to suspend or terminate access to the Site at our discretion where these Terms are breached.
3. Products and Pricing
We work hard to bring you great deals, and all prices are displayed in Australian Dollars (AUD) unless otherwise stated. We strive to ensure that product descriptions, images, and prices are accurate, but errors may occasionally occur. Where a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and refund any amount paid. All offers and promotional pricing are available while stocks last and may be withdrawn or modified at any time without notice.
4. Orders and Payment
When you place an order, you are making an offer to purchase the selected products subject to these Terms. All orders are subject to acceptance and availability, and we will send you an order confirmation by email once your purchase has been processed. Payment must be made in full at the time of ordering using one of our accepted payment methods. We use secure, industry-standard payment processing, but we do not store your full card details. We reserve the right to refuse or cancel any order where we suspect fraud, unauthorised activity, or a breach of these Terms.
5. Shipping and Delivery
We offer free worldwide shipping on eligible orders. Estimated delivery times are provided at checkout and are indicative only; actual delivery may vary due to customs processing, courier delays, or events beyond our control. Risk of loss passes to you upon delivery to the address you provide, so please ensure your shipping details are accurate. Any import duties, taxes, or customs charges applied by your local authorities are your responsibility. If your order has not arrived within the expected window, please contact our support team so we can help track it down.
6. Returns and Refunds
We want you to love your bargain. If you are not completely satisfied, you may be eligible to return your item in line with our easy returns process. Full details on eligibility, timeframes, and how to initiate a return are set out in our separate Refund Policy, which forms part of these Terms. Certain items, such as final-sale or clearance products, may be excluded from returns. Refunds are issued to the original payment method once your returned item has been received and inspected.
7. Intellectual Property
All content on the Site, including logos, text, graphics, product images, layouts, and software, is the property of Viral Bargain or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the Site without our prior written permission. The Viral Bargain name and branding may not be used in connection with any product or service that is not ours in a way that could cause confusion or that disparages our business.
8. Limitation of Liability
To the fullest extent permitted by law, Viral Bargain shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the Site or products purchased through it. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including any rights you may have under the Australian Consumer Law. Where our liability cannot be excluded but can be limited, it is limited to the resupply of the goods or the cost of resupplying the goods, at our option.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Australia. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
10. Changes to Terms
We may revise these Terms at any time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the Site. We encourage you to review these Terms periodically. Your continued use of the Site after any changes take effect signifies your acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms of Service, your order, or our policies, our support team is here to help. Reach out to us at support@viralbargain.com and we'll get back to you as soon as possible.